donatelli.tech AI operations, run and verified
The AI systems an owner-run business depends on: the agent that answers the phone, the assistant that answers from your documents, the automations between intake, work and money. Operated on your accounts, under written response windows, with a monthly report that says what ran, what broke and what it cost. When someone else built the system, I verify it.
30 minutes, free. No prep, no pitch. If it is not a fit, I say so.
Illustration: an operations board after setup. Not a client's data.
01 What you buy
A fixed-scope entry, an operated subscription, and a retainer for the clients who need a named person accountable for AI. Migration and vendor exit attach to any of them. Nothing is billed by the hour.
Paid discovery that ends in a build, buy or skip memo with kill criteria, a specification and an evaluation set. Or a point-in-time verification of a system someone else built. You keep everything either way.
project · fixed scope · one to three weeksYour AI systems run on your accounts under business-hours response windows, with the context they answer from kept current and the people who use them coached. The monthly report is the deliverable.
subscription · monthly · written response windowsA named person accountable for AI across your business: quarterly roadmap, decision log, vendor and contract risk reviews, owner reporting, a defined incident response window. A few seats at a time.
retainer · for subscription clients only02 Why operated
Any vendor will stand up an agent in an afternoon. Nobody sells the person who answers when it misroutes a caller at 9:40 on a Tuesday. Or who keeps the consent script current when the law moves. Or who can show you, every month, what it did and what it cost. That person is the product here. The market data says the gap is real.
Figures read from the linked sources on 2026-10-23 and cross-checked against a second outlet. A figure that could not be confirmed is not on this site.
03 Who it is for
A few to a few hundred people, past the point where the owner can personally watch every system. The function is the same everywhere: intake, work, money. If an AI system now sits in that path and nobody is accountable for it, that is the job. MSPs, accountants and agencies who get asked for this by their own clients: there is a page for you.
Proof Selected work
Sales, design, estimating, permitting, building and warranty, with the same few people touching all of it. One intake path, a job pipeline, a knowledge base the team’s assistant answers from, and the handoff that lets them run it with or without me.
Nick Donatelli San Marcos, CA
I am the one on the call and the one running the system. Based in San Marcos, California; working remotely with owner-run businesses anywhere in the US.
donatelli.tech is a one-person AI operations practice run by Nick Donatelli from San Marcos, CA. It operates AI systems on client-owned accounts under written business-hours response windows with a monthly report, keeps the context those systems answer from current, and independently verifies AI systems that someone else built or runs. Any industry. No hourly billing. It is not a construction, design-build or general contracting firm.
04 How an engagement runs
Six steps. The entry is fixed scope and credited. Operation is a subscription. The monthly report is the deliverable. Leaving is a handoff, not a negotiation.
05 Scope, stated plainly
A short list, so you are not guessing and neither am I.
There is no hourly meter anywhere. Entry engagements are fixed scope, operation is a subscription with written service levels, and the fractional lead is a retainer with a defined window.
Independence is what makes a verification worth anything. A system I run is checked by someone else, and I will name one.
I commit to response windows, in business hours, backed onto the upstream vendor’s published service level. I do not sell 24/7 on-call, and I do not sell uptime.
I run the system that answers and routes the leads you get. I do not promise how many there will be, and I do not run advertising.
Thirty minutes, no prep, no pitch. If it is not a fit, I say so and point you somewhere useful.